OUR POLICIES

New client policy: New clients receiving any colour or chemical service are required to Consult with a stylist 24 hours before their scheduled appointment either by e-mail or in person. If we are unable to adequately consult by email new guests will be required to attend a complimentary in person consultation.

Confirmation policy: We require an appointment confirmation either by phone or by responding to our automatic confirmation emails 24 hours in advance to hold your appointment time. We reserve the right to cancel any unconfirmed appointments without notice if we receive no response.

Long appointment deposit: all appointments exceeding 3 hours require a $50 long appointment deposit to reserve your spot payable in salon or by email transfer. After the completion of your service your $50 deposit will be applied to your final bill. In the event that a guest no-shows their appointment or cancels without adequate notice as per our cancellation policy, we reserve the right to keep the long appointment deposit as compensation for our time lost.

Cancellation policy:We ask that you provide us with notice of cancellation at least 24 hours before your appointment. As a courtesy, please remember to call us as soon as you know that you will be unable to make your scheduled appointment and we will rebook it for you. We reserve the right to administer a cancellation fee of 35% to last-minute cancellations this cancelation fee also applies to the $50 deposit on appointments exceeding 3 hours.

Thank you,

The Corner Spot.